Give permanent Fixes to the Desktop, Printer problems, and basic LAN & server support issues.
Follow-up the Checklist(s) 
Load/reload standard build operating system & configurations, 
aware of Installation & troubleshooting of critical applications & their usage guidelines, 
Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals 
Troubleshoot Network connectivity (LAN) issues 
Installation of desktop and hardware like CD-ROM, soundcards, etc 
Operating Systems (OS) installation / re-installation, upgrades, and patches for desktops 
Installation of anti-virus on desktops and removal of Virus 
Configuration of Print devices (network and local) on desktops 
Desktop Configuration - Network, mail client, internet, etc